You find a house you would like to see, what would you do?  The best thing to do is call the agent of your choice that you can trust and depend on!  Ask them about the property first.  They will be able to get some details about it before you view it.  The key is to CHOOSE your real estate agent.  Not all agents or agencies are created equal in customer service.  Just because an agency is large in size, doesn't mean that it is big on caring about your personal needs.  Work with someone you feel comfortable with and shows they really care about YOU!